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Analyst Insights Faultline: OTT fever stalks European set top deals – as old school collapses
Mar 4, 2010 – By Rethink Research

There are a couple of deals that have been long announced which when more deeply scrutinized, show the future shape of pay TV in Europe – and it shows that Pay TV, in fact all TV, will be shifting to the web faster than anyone realized and faster than anywhere else.  
 
The two deals are straightforward – the launch of CuboVision in Italy and the coming launch of an unnamed service in the UK built around the TiVo DVR device, software and cloud services by Virgin Media.  
 
Telecom Italia’s CuboVision was launched last December as a full on consumer play, complete with retail partnerships countrywide, it attracted everyone to the bidding, all the set top companies in Europe, and some from outside. CuboVision offers DVB-T delivered terrestrial channels, as well as interactive Web TV and on-demand pay-per-view video, including HD content.  
 
The key combination in this is digital terrestrial broadcast TV being combined with an over the public internet service, in a new way, in an over the top fashion. We have been inundated with US surveys of late about if and when over the top video will become a threat to existing broadcast TV. We already know that the days of IP video only arriving over the Quality of Service controlled connection, are over. It was that consideration which led to “proper” IPTV, which could be supplied only by the network owner, becoming a standard way for Telcos to fight back in Europe. But IPTV has also led to a fantastic amount of network investment, both in metro wide Ethernet deployment, to create a viable multicast loop, but mostly in access network broadband upgrades, shifting the goal posts with each successive DSL implementation class – from 500 kbps to 2 Mbps, on to 8 Mbps and finally ADSL2+ and VDSL2, which can carry 20 Mbps easily and at short distances 50 Mbps, to a home.  
 
The more bandwidth that the various network suppliers delivered, and the more reliably the broadband network worked, the more tempting it has proven to send video over the top. At IBC last year there at least a dozen OTT efforts from brand new start ups – mostly touting solutions for brand new free to internet channels.  
 
While the owners of the various telco networks in Europe fought tooth and claw to keep any other service off their network, the European Commission has consistently made it clear that it adheres to the principles of unbundled loops, reasonably priced wholesale broadband and network neutrality.  
 
So these new installations have zero truck roll and instead are based on customers buying a device, taking it home and plugging it into their broadband line, whoever supplied it.  
 
But for Telecom Italia and Virgin, companies that both have captive networks and customers this is a new strategy. It is an attempt to emulate what all of those new OTT services offer, but at the same time leverage off their existing customer base and network – to begin with at least. However it is as much an attack on rival network owners, intended to go over the top of rival offerings, as much as a way of selling more broadband lines or preventing churn on their own network.  
 
In the past most TV operators have felt that they would not rely on a broadband line supplied by someone else for the provision of a TV service. Consequently all the ISPs in Europe were up for grabs as all manner of companies – purely cellular operators, retail broadband players, satellite TV DTH services and mixed telcos with both fixed and broadband – all felt they needed to offer TV service over their own lines. After all Net Neutrality has not been established firmly in either US or European Law, despite European Commission rhetoric, and there are many instances where companies have tried to offer over the top services and been at least technically successful, although mostly targeting PCs not TVs, if perhaps no new brands have emerged.  
 
Telecom Italia itself went on a number of international escapades in the early 2000s, buying or building up ISP properties in places like Germany and France and subsequently, as the parent did less well, selling them off. It tried on each occasion to offer an Alice branded TV service – the last just being sold to Telefonica a few weeks ago in the form of Germany’s Hansenet. Other telcos around Europe have tried the same, and of note here are Deutsche Telekom, Vodafone and Telefonica. Each foundered on trying to run poorly branded experiences, using full multicast IPTV, outside their home country. But successful over the top video transport could potentially do away with all the extra cost and the need to own an ISP.  
 
What stopped these operations from working was a shortfall in technology. DVRs didn’t have HD capability nor the pure storage capacity to make HD programming easy to store, for instance using push VoD. The broadband networks themselves needed constant investment through each phase of DSL, and increasing backhaul. Finally the set top processors were still coming down the price curve. Set tops for over the top services need to be headed down towards being as cheap as DVB-T set tops - $70 or so plus the price of any storage.  
 
Instead multicasting QoS IPTV set tops have continued to be more complex and as they transitioned to HD, even more costly, by a considerable margin. Helpdesks have also proven prohibitive to set up and the underlying broadband technology was too unreliable and yet this is the technology of the moment which is growing so rapidly in Europe.  
 
Imagine if there were five or six separate over the top efforts for each country in Europe and consumers could pick and choose between a variety of over the top video services. Carriers don’t want this, because it cuts them out of the loop and reduces them to being bit pipes, not leveraged service suppliers.  
 
The Cubovision deal will go a long way down this route – it is based around a retailed set top that comes with a 500 GB hard drive, which can have additional external disk storage added. It is thought that the supplier was the UK’s Amino, which so far has specialized in full multicast IPTV, and if that proves to be the case we are fairly sure that it has supplied a device based around the powerful Intel Atom CE4100.  
 
If it is this Amino Freedom device, then it is capable of supporting DVB-T or DVB-T2 as well as DBV-S2, in HD and supports all major internet video formats, including Adobe Flash and Microsoft Silverlight, and MPEG-2 as well as MPEG-4 Codecs, and is DLNA compatible (which is a set of standards and interfaces for the digital home) and allows TV to play media stored anywhere in the home.  
 
We know for sure that simply everyone was invited to tender, all the major set top suppliers in Europe, because the volumes on this device are expected to be huge. These devices will go into shops and be sold as a TV service, using the same model as DVB-T Freeview style services except the delivery is partly over the internet and it is not over a multicast. So while Telecom Italia has about 330,000 IPTV customers, this new service is expected to have millions of customers.  
 
Our understanding is that there were as many as 19 bidders for the contract.  
 
Now every one of those suppliers, and every rival telco in the rest of Europe, especially in those countries where DVB-T services are strong, will find themselves riveted to what now happens in Italy. This is a Canvas class box, similar in nature to the HbbTV devices currently being specified. If it takes off, everyone in set tops is going to want to shift to produce OTT devices, whether they are proprietary in nature or based on Canvas or on HbbTV.  
 
It is understood that Canvas may indeed use the DVB approved HbbTV technology as its lower layers when the standard is complete, which comes down purely to how it parses IP traffic in the form of new applications and files, from the video stream. But this on its own is not a service and Canvas and many other services like it will open up the capability of HbbTV. We expect the arrival of storefronts as applications, on HbbTV, initially for TV channels, then later for off device portals like Google and YouTube. Broadcasters may see it entirely as a way of adding interactivity and new applications to its channels, but eventually it could lead to services like CuboVision, and the Telecom Italia service might easily retrofit HbbTV software to its service.  
 
And if the Intel chip is behind one major tier one winner, it is likely to be behind many of them. In the process this will upset the accepted order in set tops in Europe, making a big opportunity of high volume, low cost, for companies like Amino, who until now had their fate resting on telco walled garden businesses, which cost an arm and a leg to launch.  
 
And if Intel began taking the lion’s share of this type of business, that will be a pecking order change in the chip suppliers for the entire set top market, with companies like ST Micro and Broadcom hit hard, and having to respond with devices a little more like the Intel CE chip.  
 
And for Intel, its first run at TV supplier with the CE 4100 chip may have been unsuccessful at worst and inconclusive at best, but it now has a second shot at breaking into the TV world on the back of set top makers, who will shortly be queuing at its door.  
 
The new CE 4100 is a significant SoC chip, made in 45 nanometer geometry, aimed at driving the internet video to TV transition – it has a display processor, graphics processor, video display controller, transport processor and a dedicated security processor for DRM. It cycles at 1.2GHz but is low power and small footprint and comes with a hardware decode for DivX and an integrated NAND flash controller and the whole things supports new classes of TV internet widgets.  
 
The only other European CE specialist that has so far owned up to working with it is Spain’s Conceptronic, which says it is working on reference for a media server.  
 
We have talked before about how over the top services could lead to the death of triple play, and here you have the distinct possibility – OTT video services would mean that investment in infrastructure anticipating multiple revenues may have to reap its rewards purely by providing a broadband line and thereafter services are sold over the top.  
 
We Spoke to Virgin this week about its shock decision late last year to begin offerings the TiVo DVR.  
 
A spokesman told us, “The end product for us will be one that anyone with a decent broadband line can buy into, they don’t have to have a Virgin Media cable broadband line.”  
 
Reading between the lines this is likely to be the entire multiple hundred channel service that Virgin offers on its own cable service. Most customers at Virgin, around 93%, have at least a 10 Mbps broadband line and we suspect the company is targeting this level of broadband.  
 
That would likely mean that anyone who has an 8 Mbps BT broadband line, could become a viable target for Virgin, which would expand its TV options off its network footprint, in the same way that Telecom Italia is doing. The BIG difference here is that ALL of the TV is expected to come over a broadband line and there is no DVB-T in sight.  
 
Virgin once had plans to stop building out in cable in the UK and continue to build out using DSL technologies. This got halted when the company began losing customers at a time when it was in dispute with Sky over the rights to carry certain programs. Now it is back and at the company’s results meeting it talked about having already added 100,000 homes past with cable and planning to add another 500,000 this year, while it said that it was supplying service with unbundled DSL into 12,500 homes, and now reaches about a third of the UK homes with DSLAM deployments that its cable does not reach. The company now has 3.7 million TV customers and has one service or other in almost 4.5 million homes.  
 
But given that there are 24 million homes in the UK, going over the top is the fastest way for Virgin to extend its network, almost overnight, while rivals like Sky, BT, Orange, O2 and TalkTalk are still focused purely on building out services on their own lines.  
 
Virgin is still doing the classical cable offering to those who are within its cable footprint – offering VoIP voice, DOSCSIS 3.0 super fast broadband and TV that is moving first to HD (it has 24% of its based converted to HD) and has 3D in its sights in the future. But the OTT service will perhaps become the way into more homes, instead of simply pushing at the door with a cable.  
 
“Don’t think of an EPG for this new service,” said the Virgin spokesman, “think zones and portals.” By this he is talking about interactivity, and the ability to go from a broadcast linear service (there will definitely be the concept of a linear service, which shows at a particular time) and links either to back issues or catch up or extra features and interactivity. That interactivity will even include product placement and purchasing, so that if you see something you like in a TV show, you will often be able to find a link to buy it, right off the TV screen.  
 
The service will launch by the end of the year, and the way TiVO will work with Virgin is that it will give it all the tools that it needs to create all the US style TiVo services – server based software for audience measurement, recommendations and advanced program search – and all that will be launched under the Virgin brand.  
 
The upshot of all of this is that all of Europe’s Telcos, and Pay TV services will accelerate into Over The Top video business models, and the two themes for picking winners will be cheap and powerful standardized chip sets, like the Atom CE 4100, and strong interactive brands like TiVo that can differentiate the TV experience, and especially intelligently store and give access to huge amounts of content on large disk based devices.  
 
Does that mean that over time the rush to IPTV will turn into a rush for OTT – well perhaps, but this could definitely mean that the telecommunications suppliers, such as Alcatel, who forced the pace in driving up the quality of telco access networks specifically for IPTV, may face a backlash, as tons of equipment lies idle within telco networks, and the internet access servers are found to be underpowered and a focus for new spend.  
 
All of this comes to the set top industry at a time when Motorola’s future is hazy, Cisco’s Scientific Atlanta appears to have sunk without trace, and French owned Technicolor has seen set top volumes fall 36.7% in the last quarter, with a fall of 5 million devices shipped, during the entire year, all of which has led to Pace overtaking all but Motorola in set tops and the door being open for just about anyone else that has an OTT vision.

Courtesy Rethink Research.



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